Art & Design FAQ

What file format should I send my designs in?

Direct clients may provide files in any format they have, even if it's just a sketch!

Contract Clients are held to a higher standard and must send all files must in at least 300 ppi or Vector Format. If your file is not 300 ppi, you cannot just increase the resolution of the file. This is called "upsampling" and will result in a blurry image. If you are creating your file in Adobe Illustrator or another Vector-based software, just size your image to the size you want it to print.

We accept the following File Types:

  • Illustrator (.AI)
  • Vector (.EPS)
  • Photoshop (.PSD)
  • PDF (Interactive)

We prefer .AI or .EPS files first because Vector images can be scaled without affecting quality.

Can you create an original design for me?

Of course! We believe custom apparel has the power to bring groups together. It’s an incredible way to add a special touch to any event, whether it’s for your office's reunion, your team's new spirit wear, or joining forces and rallying support behind a cause or an individual. Our team wants to help you create something you can wear and remember for years to come.

Can you help get my design files ready to print?

Yes! Just give us a call or shoot us an e-mail to get that taken care of!

You can also check out our Artwork Requirements and use these templates we've created to help you format your artwork for your designs. Download it and place your design to figure out the size you need it to be. Then re-save it and email that over to us!

Can I see a design proof before I confirm my order?

Absolutely! Creating mockups is part of the ordering process for every order. The mockup gives a visual idea of the size and placement of your design.

Please note the digital mockup is created on a generic garment template. When printed, the design will appear larger/smaller on some shirts depending on the size of the garment being printed (example: Small vs. XL tees).
Due to variances in monitor calibration, colors on the mockups may appear different on your screen.
Changes to the order after approving the mockup could increase turnaround times for your orders. We will not be responsible for errors, misspellings, or otherwise in approved designs and/or mockups.
Due to the massive variance between brands, sizes, styles, and other factors, there is always a variance in the size of a design on a mockup in relation to the garment. Designs will always be printed to the size spec on the Order. If no custom size specifications are provided the design will be printed to our in-house standard specs for placement.
Distribution of mockups should credit All-County Apparel.

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