General FAQ

Why choose All-County Apparel?

We’ve made both the client experience and product quality our top priorities! We make ordering easy with our large product selection and experienced sales team. We can handle any size order on any deadline while staying within your budget. We offer shipping nationwide to all 50 states!

How can I place an order?

Feel free to give us a call, shoot us an e-mail, or Get a Quote online to get your order started. Our experienced sales team is ready to help you get your order locked in!

How quickly can I receive my order?

Standard turnaround time is 7-10 business days from the time of quote approval and payment. For more information regarding turnaround time, rush orders, and delivery head to Delivery & Turnaround.

Do you offer rush services?

If you need your shirts faster than 7-10 business days, with all the same guarantees as any order from All-County Apparel, you'll be covered with one of our faster delivery options. We do not offer same-day printing services.

Rush Options:

1-2 Day - 100% upcharge
3 Day - 50% upcharge
5 Day - 30% upcharge

Rush projects must be approved by a sales rep. prior to the submission of a purchase order.

Peak Season:

Due to the influx in orders towards the end of the year, from Oct. 31 - Jan. 8 our standard lead time will be 10-15 business days. Rush options will be extremely limited and will be billed as follows:

5 Day - 50% upcharge
7 Day - 30% upcharge

Do you have a minimum order quantity?

Please check with one of our sales representatives regarding any minimum order quantities (MOQ) that may apply to your order. Please note pricing decreases significantly as quantity increases (for all decoration processes).

Why this policy? Our operation is primarily set up for large-scale production. Smaller orders are both time and labor extensive. Smaller orders have a higher cost due to the amount of labor and time put into preparation and setup.

How does pricing work?

When it comes to pricing your quote, there are five things we consider:

Quantity
Garment Style/Brand
Decoration Type(s)
Additional Services Required

Pro Tip: If you’re looking to save money, limiting your ink colors, increasing your order quantity, or selecting a different garment style may lower your cost pretty significantly. If you need a quote, feel free to give us a call, or Get a Quote.

What file format should I send my designs in?

We prefer the following file types:

Illustrator (.AI)
Vector (.EPS)
Photoshop (.PSD)
PDF (Interactive)

For more information, check out our Artwork Requirments page!

How can I pay for my order?

All orders must be paid in full prior to production. We accept cash, check, debit card, and all major credit cards. Bitcoin and other cryptocurrencies are accepted upon request. Net 15, Net 30, and 50/50 terms may be offered to reputable organizations and individuals upon request and approval of a signed credit application. Clients generally are required to have at least 6-month minimum account history to be eligible for credit. A 3.9% cash loss fee will apply to orders paid via credit card for approved contract clients. All-County Apparel, LLC reserves the right to deny or revoke the credit or debit card payment method from any client at any time without explanation.